Returns & Exchanges
At Bed Store, we want you to rest easy knowing that if your new bedding or mattress isn't the perfect fit, you can return it within 30 days of delivery for a full refund or exchange. We are committed to ensuring your ultimate comfort and sleep quality with a hassle-free return process.
Return Process
- 1.Initiate Your Request
Log into your account or visit our online returns portal with your order number and email address to start the process.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, clean condition.
- 3.Schedule a Pickup
For mattresses and large furniture, we will coordinate a professional courier to collect the item from your home at a scheduled time.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.