Frequently Asked Questions
Everything you need to know about getting your best night's sleep.
How long does shipping take for mattresses and bed frames?
Most orders are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location, as we use specialized furniture carriers to ensure your items arrive in perfect condition.
Do you offer a sleep trial on your mattresses?
Yes, we offer a 100-night risk-free sleep trial. If you are not completely satisfied with your mattress after a 30-night break-in period, you can return it for a full refund.
What kind of warranty comes with my purchase?
All our mattresses come with a 10-year limited warranty covering manufacturing defects and structural issues. Bed frames and headboards include a 2-year manufacturer warranty.
Do you provide white-glove delivery and assembly services?
We do offer premium white-glove delivery for an additional fee, which includes room-of-choice placement, professional assembly of your bed frame, and removal of all packaging materials.
Are your mattresses compatible with adjustable bases?
Yes, the majority of our memory foam, hybrid, and latex mattresses are designed to be flexible and are fully compatible with most standard adjustable power bases.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm, allowing you to pay for your new bed over time.